EP 49: The 12 Commandments of Organisational Success – With Simon Madden

EP 49: The 12 Commandments of Organisational Success – With Simon Madden

Episode Summary: In this episode of Practice Growth HQ I chat with ex footballer Simon Madden about the 12 commandments for organisational success.  Simon has a unique outlook on what it takes to be successful. He played 378 games for the Essendon Football Club, was Victorian and club captain, played in two premiership teams, and…

EP 48: The Truth About the Psychology of Pricing [Part Two] – With Janene Liston

EP 48: The Truth About the Psychology of Pricing [Part Two] – With Janene Liston

Episode Summary: In this episode of Practice Growth HQ, I continue my fascinating conversation with pricing expert Janene Liston about the psychology of pricing.  Janene is a highly trusted pricing consultant and business coach working with small businesses, startups and entrepreneurs, across industries and across the globe.  She is a certified pricing professional, who’s been…

EP 47: Why Pricing is the Untapped Profit Lever [Part One] – With Janene Liston

EP 47: Why Pricing is the Untapped Profit Lever [Part One] – With Janene Liston

Episode Summary: In this episode of Practice Growth HQ, I talk about a most unusual topic that applies to everyone. It’s the topic of pricing.  You’ll meet pricing expert Janene Liston. Janene is a highly trusted pricing consultant and business coach working with small businesses, startups and entrepreneurs, across industries and across the globe.  She…

EP 46: Struggling With Staffing? Time To Start Outsourcing Offshore – With Dr. Steven Kupferman

EP 46: Struggling With Staffing? Time To Start Outsourcing Offshore – With Dr. Steven Kupferman

Episode Summary: In this episode of Practice Growth HQ I chat to Dr. Steven Kupferman about The Great Resignation, and how practice owners can start outsourcing offshore to reduce their biggest expenses.   Dr. Steven Kupferman is the Co-Founder and Chairman of MedVA, an agency providing virtual healthcare assistants around the world. Steven holds medical and…

EP 45: How to Keep Your Best Employees and Motivate Underperformers – with Karen Hillen

EP 45: How to Keep Your Best Employees and Motivate Underperformers – with Karen Hillen

Episode Summary: In this episode of Practice Growth HQ Karen Hillen and I discuss the importance of people management as a Practice Owner.  Karen is a virtual HR Manager with over 30 years of experience in Human Resources. She’s also a regular contributor to Dental Edge magazine.  In this episode, Karen shares her insights about…

EP 43: The Fine Art of Listening to Your Customers- With Frederick Dudek

EP 43: The Fine Art of Listening to Your Customers- With Frederick Dudek

Episode Summary: In this episode of Practice Growth HQ we discuss the fine art of listening to your customers, and how it can exponentially grow your business. You’ll meet Frederick Dudek, author of ‘Creating Business Superfans’. In this episode Frederick shares his insights on improving customer retention in your business through stronger relationships, and the…

EP 42: Finding Success as a First Time Practice Owner – With Michael Dinsio

EP 42: Finding Success as a First Time Practice Owner – With Michael Dinsio

Episode Summary: In this episode of Practice Growth HQ, we’re talking about your business finances as a new practice owner and what you need to be aware of if you want your new practice to thrive. You’ll meet Michael Dinsio, a Dental Practice Management Consultant who has helped hundreds of doctors in the dental and…

EP 39: How to Identify Your Self Leadership Style – With Dom Brightmon

EP 39: How to Identify Your Self Leadership Style – With Dom Brightmon

Episode Summary: In this episode of Practice Growth HQ I chat with Dom Brightmon, a Maxwell Leadership Certified Coach, Speaker and Trainer, as well as best selling author of ‘Stay The Course: The Elite Performers 7 Secret Keys to Sustainable Success’.   Dom is also the host of the Going North podcast, a podcast committed to…

EP 35: Financial Success For Dentists – With Graham Middleton

EP 35: Financial Success For Dentists – With Graham Middleton

Episode Summary: In this episode of Practice Growth HQ we meet Graham Middleton. And it’s fair to say that there are few people on the planet who better understand the numbers that lead to financial success for healthcare professionals.  Graham cofounded the Synstrat Group, which provides accounting and other services to a range of businesses…