EP 140: How to Grow Your Practice with Better Systems and Teamwork – With Andre Shirdan

EP 140: How to Grow Your Practice with Better Systems and Teamwork – With Andre Shirdan

Episode Summary: Does it feel like your practice isn’t reaching its full potential? In this episode of Practice Growth HQ, I sit down with Andre Shirdan, executive coach and founder of The Crew Process, to talk about the simple tweaks that lead to massive results. Andre explains how to spot the cracks in your systems,…

EP 109: How to Calm an Angry Patient in 90 Seconds or Less – With Douglas Noll

EP 109: How to Calm an Angry Patient in 90 Seconds or Less – With Douglas Noll

Episode Summary: In this episode of Practice Growth HQ I speak with Douglas Noll about how to de-escalate conflict in the workplace.   Doug started his career as a lawyer but transitioned into peacemaking in 2000, dedicating his life to resolving human conflict. His innovative approach is something you’ll want to have in your back pocket,…

EP 49: The 12 Commandments of Organisational Success – With Simon Madden

EP 49: The 12 Commandments of Organisational Success – With Simon Madden

Episode Summary: In this episode of Practice Growth HQ I chat with ex footballer Simon Madden about the 12 commandments for organisational success.  Simon has a unique outlook on what it takes to be successful. He played 378 games for the Essendon Football Club, was Victorian and club captain, played in two premiership teams, and…

EP 46: Struggling With Staffing? Time To Start Outsourcing Offshore – With Dr. Steven Kupferman

EP 46: Struggling With Staffing? Time To Start Outsourcing Offshore – With Dr. Steven Kupferman

Episode Summary: In this episode of Practice Growth HQ I chat to Dr. Steven Kupferman about The Great Resignation, and how practice owners can start outsourcing offshore to reduce their biggest expenses.   Dr. Steven Kupferman is the Co-Founder and Chairman of MedVA, an agency providing virtual healthcare assistants around the world. Steven holds medical and…

EP 43: The Fine Art of Listening to Your Customers- With Frederick Dudek

EP 43: The Fine Art of Listening to Your Customers- With Frederick Dudek

Episode Summary: In this episode of Practice Growth HQ we discuss the fine art of listening to your customers, and how it can exponentially grow your business. You’ll meet Frederick Dudek, author of ‘Creating Business Superfans’. In this episode Frederick shares his insights on improving customer retention in your business through stronger relationships, and the…

EP 42: Finding Success as a First Time Practice Owner – With Michael Dinsio

EP 42: Finding Success as a First Time Practice Owner – With Michael Dinsio

Episode Summary: In this episode of Practice Growth HQ, we’re talking about your business finances as a new practice owner and what you need to be aware of if you want your new practice to thrive. You’ll meet Michael Dinsio, a Dental Practice Management Consultant who has helped hundreds of doctors in the dental and…

EP 39: How to Identify Your Self Leadership Style – With Dom Brightmon

EP 39: How to Identify Your Self Leadership Style – With Dom Brightmon

Episode Summary: In this episode of Practice Growth HQ I chat with Dom Brightmon, a Maxwell Leadership Certified Coach, Speaker and Trainer, as well as best selling author of ‘Stay The Course: The Elite Performers 7 Secret Keys to Sustainable Success’.   Dom is also the host of the Going North podcast, a podcast committed to…

EP 30: Powerful Lessons in Leadership – with Jim Alling

EP 30: Powerful Lessons in Leadership – with Jim Alling

Episode Summary: In this episode of Practice Growth HQ I’m talking about leadership, and who better to discuss this topic with than Jim Alling. Jim has had over 35 years experience in executive leadership with well-known brands across a wide range of consumer facing industries.  He’s the former CEO of TOMS shoes, the former COO…