EP 70: The True Cost of Acquiring Customers in the New Age of Digital Marketing – With Len Ward

EP 70: The True Cost of Acquiring Customers in the New Age of Digital Marketing – With Len Ward

Episode Summary: In this episode of Practice Growth HQ we’re talking about ROI (return on investment) when it comes to digital marketing.  You’ll meet Len Ward, an accomplished entrepreneur and digital marketing expert. Len is the Founder of Ward Consulting; specialising in marketing ROI, customer acquisition costs, and marketing investment allocations. In this episode Len…

EP 69: Financial Secrets for Practice Growth – With Ken Kaufman

EP 69: Financial Secrets for Practice Growth – With Ken Kaufman

Episode Summary: In this episode of Practice Growth HQ we’re talking about all things business finances!   You’ll meet Ken Kaufman, who has served in CFO and President CFO roles in venture capital, private equity backed high growth organisations since 2004. Ken is also the co-author of ‘Financial Secrets to Grow Dental Organisations’, which he wrote…

EP 68: Exploring Outside-The-Box Solutions for Business Challenges – With Justine Flynn

EP 68: Exploring Outside-The-Box Solutions for Business Challenges – With Justine Flynn

Episode Summary: In this episode of Practice Growth HQ we’re discussing how to overcome big challenges in business by thinking more creatively.   You’ll meet Justine Flynn, Director and Co-Founder of Thankyou.Thankyou went from being a small startup to becoming one of Australia’s leading social enterprises that has seen them raise over $17 million to impact…

EP 64: Celebrating Wins: How Recognising Success Boosts Employee Morale – With Angus Pryor

EP 64: Celebrating Wins: How Recognising Success Boosts Employee Morale – With Angus Pryor

Episode Summary: In this short and snappy episode of Practice Growth HQ I share the surprising power of celebrating your business wins, no matter how small.     Believe it or not, by taking the time to celebrate small and big wins with your team, you can drive practice growth and boost team productivity.   In this episode,…

EP 60: How to be Recognised as a Leader in Your Industry – With Angus Pryor

EP 60: How to be Recognised as a Leader in Your Industry – With Angus Pryor

Episode Summary: In this short and sweet episode of Practice Growth HQ, I share my best secrets on applying for and winning awards for your business.     Landing business awards and being recognised in your industry is a powerful way to grow your practice and build trust with prospective patients.  In this epsiode I share four…

EP 57: Building a Memorable Brand for Your Practice – With Jaci Russo

EP 57: Building a Memorable Brand for Your Practice – With Jaci Russo

Episode Summary:In this episode of Practice Growth HQ we’re talking all things business branding. You’ll meet Jaci Russo, the Co-Founder and CEO of brand Russo, a strategic branding agency. Jaci has more than 25 years of experience working with clients across multiple categories and disciplines as a Brand Strategist. In this episode, you’ll learn what…

EP 49: The 12 Commandments of Organisational Success – With Simon Madden

EP 49: The 12 Commandments of Organisational Success – With Simon Madden

Episode Summary: In this episode of Practice Growth HQ I chat with ex footballer Simon Madden about the 12 commandments for organisational success.  Simon has a unique outlook on what it takes to be successful. He played 378 games for the Essendon Football Club, was Victorian and club captain, played in two premiership teams, and…

EP 43: The Fine Art of Listening to Your Customers- With Frederick Dudek

EP 43: The Fine Art of Listening to Your Customers- With Frederick Dudek

Episode Summary: In this episode of Practice Growth HQ we discuss the fine art of listening to your customers, and how it can exponentially grow your business. You’ll meet Frederick Dudek, author of ‘Creating Business Superfans’. In this episode Frederick shares his insights on improving customer retention in your business through stronger relationships, and the…