EP 135: Offshoring Made Simple with Claire & Frankie Part I
Episode Summary:
In this episode of Practice Growth HQ, I’m catching up with Claire and Frankie from Dental Stars to talk about how businesses—including dental practices—are using offshoring to save time, cut costs, and get more done.
Claire, the Operations Manager, and Frankie, the top Supervisor, share their experience of running offshore teams that help businesses run smoothly, without the headaches of managing it all in-house.
If you’ve been thinking about how to make your business (or practice) work smarter, this is the episode for you!
What you’ll learn:
- (01:19) What Dental Stars does and how it supports dental practices
- (02:00) How Claire went from studying agriculture to managing an offshore team
- (03:45) Frankie’s role in keeping the team running smoothly
- (06:30) How Dental Stars finds and trains the right people
- (09:00) What the onboarding process looks like for new team members
- (11:15) How ongoing training keeps things running like clockwork
- (12:32) Will your patients know you’re offshoring?
- (17:30) Why more dental practices are turning to offshoring to scale up
- (18:00) How to make offshoring work for your practice
Links and Resources:
Website: https://dentalstars.com.au/
