EP 49: The 12 Commandments of Organisational Success – With Simon Madden

EP 49: The 12 Commandments of Organisational Success – With Simon Madden

Episode Summary: In this episode of Practice Growth HQ I chat with ex footballer Simon Madden about the 12 commandments for organisational success.  Simon has a unique outlook on what it takes to be successful. He played 378 games for the Essendon Football Club, was Victorian and club captain, played in two premiership teams, and…

EP 48: The Truth About the Psychology of Pricing [Part Two] – With Janene Liston

EP 48: The Truth About the Psychology of Pricing [Part Two] – With Janene Liston

Episode Summary: In this episode of Practice Growth HQ, I continue my fascinating conversation with pricing expert Janene Liston about the psychology of pricing.  Janene is a highly trusted pricing consultant and business coach working with small businesses, startups and entrepreneurs, across industries and across the globe.  She is a certified pricing professional, who’s been…

EP 47: Why Pricing is the Untapped Profit Lever [Part One] – With Janene Liston

EP 47: Why Pricing is the Untapped Profit Lever [Part One] – With Janene Liston

Episode Summary: In this episode of Practice Growth HQ, I talk about a most unusual topic that applies to everyone. It’s the topic of pricing.  You’ll meet pricing expert Janene Liston. Janene is a highly trusted pricing consultant and business coach working with small businesses, startups and entrepreneurs, across industries and across the globe.  She…

EP 46: Struggling With Staffing? Time To Start Outsourcing Offshore – With Dr. Steven Kupferman

EP 46: Struggling With Staffing? Time To Start Outsourcing Offshore – With Dr. Steven Kupferman

Episode Summary: In this episode of Practice Growth HQ I chat to Dr. Steven Kupferman about The Great Resignation, and how practice owners can start outsourcing offshore to reduce their biggest expenses.   Dr. Steven Kupferman is the Co-Founder and Chairman of MedVA, an agency providing virtual healthcare assistants around the world. Steven holds medical and…

EP 45: How to Keep Your Best Employees and Motivate Underperformers – with Karen Hillen

EP 45: How to Keep Your Best Employees and Motivate Underperformers – with Karen Hillen

Episode Summary: In this episode of Practice Growth HQ Karen Hillen and I discuss the importance of people management as a Practice Owner.  Karen is a virtual HR Manager with over 30 years of experience in Human Resources. She’s also a regular contributor to Dental Edge magazine.  In this episode, Karen shares her insights about…

EP 44: How to Create a Multi-Million Dollar Health Business – With Morne Smit

EP 44: How to Create a Multi-Million Dollar Health Business – With Morne Smit

Episode Summary: In this episode of Practice Growth HQ, my guest Morne Smit and I discuss how to build a multi-million dollar healthcare business.  Morne has a postgraduate degree in Marketing and Economics, and has spent years in the business planning, budgeting and management space. He has a passion for codifying best practices and coaching…

EP 43: The Fine Art of Listening to Your Customers- With Frederick Dudek

EP 43: The Fine Art of Listening to Your Customers- With Frederick Dudek

Episode Summary: In this episode of Practice Growth HQ we discuss the fine art of listening to your customers, and how it can exponentially grow your business. You’ll meet Frederick Dudek, author of ‘Creating Business Superfans’. In this episode Frederick shares his insights on improving customer retention in your business through stronger relationships, and the…

EP 42: Finding Success as a First Time Practice Owner – With Michael Dinsio

EP 42: Finding Success as a First Time Practice Owner – With Michael Dinsio

Episode Summary: In this episode of Practice Growth HQ, we’re talking about your business finances as a new practice owner and what you need to be aware of if you want your new practice to thrive. You’ll meet Michael Dinsio, a Dental Practice Management Consultant who has helped hundreds of doctors in the dental and…

EP 41: Know Enough to be Dangerous – With Julie Noonan

EP 41: Know Enough to be Dangerous – With Julie Noonan

Episode Summary: In this episode of Practice Growth HQ you’ll meet Julie Noonan, an executive coach and strategic change consultant who specialises in helping mid to senior level leaders remain relevant in today’s constantly changing business environment.  Julie and I are talking all about change in this episode; including changes in technology, generational change, and…