EP 140: How to Grow Your Practice with Better Systems and Teamwork – With Andre Shirdan
Episode Summary:
Does it feel like your practice isn’t reaching its full potential? In this episode of Practice Growth HQ, I sit down with Andre Shirdan, executive coach and founder of The Crew Process, to talk about the simple tweaks that lead to massive results.
Andre explains how to spot the cracks in your systems, get the most out of your team, and improve your client or patient experience without overcomplicating things. Whether it’s managing team dynamics, tackling leadership challenges, or handling resistance to change, this episode is loaded with real-world tips you can use today.
If you’re ready to unlock hidden opportunities in your practice and create smoother workflows, this one’s for you!
What you’ll learn:
- (03:42) Andre shares the story of how he was been ‘retired’ since 2002
- (08:39) The secret to getting your team firing on all cylinders
- (11:22) What Japanese customer service can teach your team about soft skills.
- (14:31) How choreographed hand offs between team members can improve patient experiences.
- (19:17) The easiest way to find and fix the biggest bottlenecks in your practice
- (21:27) The real reasons practices struggle to grow—and how to crush them
- (27:38) What to do when your team or leadership is holding you back
- (29:39) How to handle team members who fight change without losing your cool
- (32:46) Why syncing your team’s goals leads to long-term success
- Plus loads more!
Links and Resources:
Website: https://www.thecrewprocess.com/
