EP 139: What Jeff Bezos Knows About Business Cycles That You Don’t – With Steve Anderson
Episode Summary:
Ever wonder how Amazon became unstoppable? In this episode of Practice Growth HQ, I chat with Steve Anderson, author of The Bezos Letters and a leading expert on business growth and risk.
Steve reveals the Amazon playbook—from taking smart risks to simplifying processes and obsessing over customers. We dive into how you can apply these same strategies to grow your practice, keep patients happy, and stay ahead of the competition (without needing Bezos-level resources).
If you want to learn how to thrive no matter what’s happening in the market, don’t miss this episode!
What you’ll learn:
- (03:49) How Amazon spots opportunities in every business cycle (and how you can too)
- (07:14) Why being willing to fail is the secret to long-term growth
- (10:13) The simplest way to fix patient frustrations and keep them coming back
- (12:45) Why small changes in your processes can have massive results
- (16:56) What “customer obsession” really means—and why it works every time
- (20:38) How Amazon’s focus on speed and simplicity applies to your practice
- (24:25) Why removing complexity builds trust with patients and your team
- (27:38) The secret to staying motivated and excited about your business
- Plus loads more!
Links and Resources:
Website: https://thebezosletters.com/
Book: The Bezos Letters
Angus, really enjoyed this conversation with Steve Anderson. I like the way Steve has summarized his insights gleaned from the Bezos letters so that we can apply Bezos thinking to our business. My number one, of many take homes was, it is always day one. It is a great philosophy for life.
Thanks for your comment, Trevor. Glad you enjoyed it! 😊
Steve’s take on the Bezos letters is so practical. “It’s always day one” really is such a great mindset!
If you’ve got any questions, feel free to email us at thrive@anguspryor.com.