EP 122: Why Texting Will Save Your Business in 2024 – With Philip Portman

Episode Summary:

In this episode of Practice Growth HQ, I speak with Philip Portman about the transformative power of texting for businesses in 2024.

Philip is the Founder and CEO of TextDrip, a business texting automation platform based in Michigan. He is passionate about empowering others to overcome limiting beliefs and make impactful changes.

In this episode, Philip shares insights on how to use texting to engage existing patients, capture new ones, and even save costs.

If you’re looking to enhance your communication strategy, you can’t afford to miss this episode!  

What you’ll learn:

  • (02:07) Philip’s secret sauce for finding the ‘C solution’ in tricky situations
  • (03:33) How balancing family and work-life harmony can be achieved
  • (04:46) Why texting remains the king of communication in 2024
  • (05:35) The clear benefits of texting over email and phone calls 
  • (07:52) Texting hacks for appointment reminders and patient engagement.
  • (09:06) How texting can slash your customer service costs
  • (10:39) Boosting interaction with your patients through two-way texting
  • (12:08) What the data really says about texting vs. phone calls
  • (14:37) Catching potential patients using strategic texting
  • (16:50) How texting can reduce no-shows for clinics by 50% 
  • (20:13) The importance of sharing results with your staff 
  • Plus loads more!

Links and Resources: 

Website: https://philportman.com/

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