EP 102: Outsourcing is Not a Dirty Word – With Kody Thompson
Episode Summary:
In this episode of Practice Growth HQ I chat with Kody Thompson about how you can grow your practice faster by outsourcing low-value tasks overseas.
Kody successfully transformed his first business into a multimillion dollar enterprise that he recently sold. He has personally set up an outsourcing facility in the Philippines that is soon to have 1000 employees, and he’s directly involved with two specific healthcare related outsourcing businesses; one for doctors, one for dentists.
In this episode you’ll discover why outsourcing overseas isn’t taking jobs away from Australians, how Kody manages the security risks of outsourcing overseas, and what your practice can gain if you decide to get on board with remote work.
If you’re even the slightest bit curious about outsourcing business operations, you’ll definitely want to check out this episode!
What you’ll learn:
- (03:17) Kody shares his entrepreneurial journey; from Youth Pastor to building a million dollar business
- (05:15) Why outsourcing business operations ISN’T stealing jobs from Australians (and actually creates more jobs for your local team)
- (08:13) Why practice owners fear outsourcing overseas (and how Kody’s companies overcome the risks)
- (13:26) How to get all your stakeholders on board with outsourcing
- (15:00) Why your patients don’t want to deal with staff members who are constantly multi-tasking and aren’t present
- (15:57) The surprising reason why your practice manager might not get on board with outsourcing
- (18:13) The key advantages of outsourcing your low-value tasks overseas
- (20:00) High staff turnover? The top reason team members leave your practice
- (22:50) The types of tasks your practice should be outsourcing overseas
- (24:24) What caliber of work can you expect from overseas team members? Kody shares the insider info
- (26:33) Sold on outsourcing overseas? Here’s how to implement it into your practice
- (32:40) Why every practice owner needs an executive assistant to help them grow their business faster
- Plus loads more!
Links and Resources:
Website: www.gphero.com.au
www.dentalstars.com.au
![EP 47: Why Pricing is the Untapped Profit Lever [Part One] – With Janene Liston](https://practicegrowthhq.com/wp-content/uploads/2022/11/Practice-Growth-HQ-Widescreen-Janene-Liston-768x432.jpg)
Good day! This is my first visit to your blog! We are a group of volunteers and starting a new project in a community in the same niche. Your blog provided us valuable information to work on. You have done a marvellous job!
Thanks for your comment! 😊
Great to hear the blog was helpful for your project.
Wishing you and your team all the best with your work, it sounds like a great initiative!
If you have any questions, please email us at thrive@anguspryor.com.