EP 109: How to Calm an Angry Patient in 90 Seconds or Less – With Douglas Noll
Episode Summary: In this episode of Practice Growth HQ I speak with Douglas Noll about how to de-escalate conflict in the workplace. Doug started his career as a lawyer but transitioned into peacemaking in 2000, dedicating his life to resolving human conflict. His innovative approach is something you’ll want to have in your back pocket,…
