EP 73: The Art of Having Difficult Conversations – With Naomi Arnold

EP 73: The Art of Having Difficult Conversations – With Naomi Arnold

Episode Summary: In this episode of Practice Growth HQ I chat with Naomi Arnold about how to have effective conversations with your staff members (no matter how difficult!).   Naomi Arnold is the Founder of The Human Practice. She’s passionate about creating high-purpose, human-centred cultures and understands that clinical excellence is a result of human effort. …

EP 45: How to Keep Your Best Employees and Motivate Underperformers – with Karen Hillen

EP 45: How to Keep Your Best Employees and Motivate Underperformers – with Karen Hillen

Episode Summary: In this episode of Practice Growth HQ Karen Hillen and I discuss the importance of people management as a Practice Owner.  Karen is a virtual HR Manager with over 30 years of experience in Human Resources. She’s also a regular contributor to Dental Edge magazine.  In this episode, Karen shares her insights about…