EP 100: Wellness to Wealth: How Your Health Leads to Business Success – With Jim Penman

Episode Summary:

In this episode of Practice Growth HQ I speak with Jim Penman of Jim’s Mowing about how to grow your business without sacrificing the more important things in life. 

Jim is one of Australia’s most iconic entrepreneur’s founding Jim’s Mowing and the Jim’s Group which now has 52 divisions and more than 5,000 franchisees in Australia, New Zealand and Canada.

In this episode you’ll discover the biggest mistakes Jim has made throughout his hugely successful career, secrets to building a thriving practice, and the critical importance of having fun along the way.  

If you’re curious to know what you can learn from Jim and apply to your own business, make sure you take notes during this episode! 

What you’ll learn: 

  • (05:39) Jim shares what drives him on a day-to-day basis and why he’s so committed to helping his franchisees succeed 
  • (08:19) Unpacking the biggest business mistakes Jim has made over the course of his career 
  • (10:01) The critical importance of having strong communication with your patients and why gathering feedback is essential   
  • (13:00) The Human Connection: Why you should evaluate your Practice Manager for their human side and not just their technical expertise   
  • (15:58) The secret to patient loyalty – how to keep them coming back for years!  
  • (17:50) Are your prices too cheap? Why it’s actually good to be told “you’re too expensive!”   
  • (19:46) Maintaining quality isn’t good enough – why you need to ask yourself ‘How can we do better?’   
  • (23:29) Healthy business but poor personal life? Why it’s important not to neglect the important things while growing your practice    
  • (26:03) Jim shares what he would do if he was starting from zero today  
  • (27:24) Why Jim believes there is a decay in character in Western populations (and why more money isn’t a good thing)  
  • (31:26) Uncovering the key correlation between your personal health and your business success   
  • Plus loads more! 

Links and Resources: 

Website: https://jimpenman.com.au/

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